Terms & Conditions — kirikex Bangladesh Gaming Platform

1. Acceptance of Terms and Eligibility

By accessing, browsing or using the kirikex website or any of the services made available through it, you ("the Player", "you", "your") agree to be bound by these Terms & Conditions ("Terms"), our Privacy Policy and our Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately cease using the kirikex platform.

1.1 Age and Eligibility

Access to kirikex is strictly limited to individuals who are 18 years of age or older ("of legal age") at the time of registration. It is the Player's sole responsibility to ensure that their use of this platform is lawful in the jurisdiction from which they are accessing it. kirikex provides services primarily to players located in Bangladesh. By registering an account, you warrant that:

• You are at least 18 years of age;
• You are accessing the platform from a jurisdiction in which online gambling is not prohibited under local law;
• You are acting on your own behalf and not on behalf of any third party;
• You have not previously been excluded from kirikex or any affiliated platform;
• The funds you deposit are not derived from any illegal activity.

1.2 Modifications to Terms

kirikex reserves the right to amend, update or replace these Terms at any time. Where material changes are made, registered players will be notified via email or an on-screen notification upon next login. Continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes. We recommend that you review these Terms periodically to remain informed of your rights and obligations.

2. Account Registration and Verification

To place bets, play casino games, or access any real-money features on kirikex, you must first create a registered account. The registration process requires you to provide accurate, current and complete information including your full legal name, date of birth, residential address in Bangladesh, a valid mobile number, and a valid email address.

2.1 Accuracy of Information

You are required to provide truthful information during registration and to keep your account details up to date at all times. kirikex reserves the right to suspend or permanently close any account where inaccurate, misleading or false information has been provided, and to withhold any funds associated with that account pending investigation.

2.2 KYC Verification

Know Your Customer ("KYC") verification is mandatory before processing your first withdrawal. During KYC, you may be asked to submit one or more of the following documents:

• A government-issued photo ID (National ID Card, passport or driving licence);
• Proof of residential address in Bangladesh (utility bill, bank statement issued within the last three months);
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of the bKash or Nagad account registered in your name).

KYC documents are reviewed by the kirikex compliance team within one to three working days. Until KYC is complete, your withdrawal privileges will remain restricted. Deposits and gameplay are available immediately upon registration.

2.3 One Account Policy

Each individual player is permitted to hold one and only one registered account on kirikex. If you have forgotten your login credentials, please use the account recovery function or contact support. Opening a second account to circumvent a bonus restriction, self-exclusion, or any other account-level control is a serious breach of these Terms and will result in the permanent closure of all associated accounts and the forfeiture of all balances and bonuses therein.

2.4 Account Security

You are responsible for maintaining the confidentiality of your kirikex username and password. You must not share your login credentials with any third party. kirikex will never ask for your password via email, live chat or any other communication channel. If you suspect that your account has been accessed by an unauthorised party, you must notify kirikex support immediately. We will not be liable for any losses resulting from unauthorised account access caused by your failure to keep credentials secure.

3. Deposits, Withdrawals and Payment Methods

kirikex operates entirely in Bangladeshi Taka (BDT). All account balances, deposit amounts, withdrawal amounts and bonus values are denominated in BDT. There are no currency conversion fees for Bangladesh players transacting in Taka.

3.1 Accepted Payment Methods

The following payment methods are currently accepted for deposits and withdrawals on kirikex:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Card Payments: Visa, Mastercard
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

The availability of specific payment methods may vary from time to time. kirikex reserves the right to add or remove payment options without prior notice. Players will be informed of currently available methods within the cashier section of their account.

3.2 Minimum and Maximum Transactions

• Minimum Deposit: ৳200
• Minimum Withdrawal: ৳500
• Maximum single transaction limits apply per payment method and will be displayed at the point of transaction within your account cashier.

3.3 Withdrawal Processing

Withdrawal requests submitted via bKash, Nagad, Rocket or Upay are processed within 1–4 hours during standard Bangladesh Standard Time (BST, UTC+6) business hours. Bank transfer withdrawals may take 1–3 working days depending on the receiving institution. All withdrawals are subject to completed KYC verification. kirikex reserves the right to delay processing of a withdrawal where additional verification is required or where a security review is in progress.

3.4 Withdrawal to Original Payment Method

Withdrawals will, wherever possible, be returned to the same payment method used for the original deposit. If the original payment method is no longer available, an alternative may be arranged upon request to the support team, subject to identity verification. kirikex does not process withdrawals to third-party accounts or payment methods not registered in the Player's own name.

4. Bonuses and Promotional Offers

kirikex offers a range of bonus promotions to new and existing members, including welcome bonuses, reload bonuses, free bet promotions and seasonal offers tied to BPL, IPL, T20 World Cup, Eid and Pohela Boishakh. The following general terms apply to all bonuses unless a specific promotional page states otherwise.

4.1 Wagering Requirements

All bonuses are subject to wagering requirements ("playthrough requirements") before the bonus balance or any winnings derived from it can be withdrawn as real money. The specific wagering multiplier applicable to each bonus will be stated clearly on the promotion detail page at the time the offer is made. Wagering requirements must be met within the time limit specified for each promotion. Bonuses that remain uncleared after the expiry date will be forfeited.

4.2 Game Contribution Weightings

Different game categories contribute at different rates toward satisfying wagering requirements. As a general guide (subject to individual promotion terms):

• Slots — typically contribute 100% of each stake toward wagering requirements;
• Live casino table games (baccarat, blackjack, roulette) — typically contribute 10%–20%;
• Sports betting — contribution rates vary by market type and will be specified per promotion;
• Certain game titles may be excluded from wagering contribution entirely; these are listed in the individual promotion terms.

4.3 Bonus Abuse

Any attempt to exploit bonuses through matched betting, arbitrage strategies, the use of multiple accounts, or any other method that kirikex reasonably considers to constitute abuse of the promotional offer will result in the cancellation of the relevant bonus and any associated winnings. Repeated instances of bonus abuse will result in permanent account closure.

4.4 Bonus Opt-Out

Players who wish to deposit without receiving any bonus may opt out of promotional offers at any time by contacting the kirikex support team before making a qualifying deposit. Once a bonus has been credited to your account and wagering has commenced, the bonus cannot be removed without also forfeiting all associated bonus winnings.

5. Betting and Gaming Rules

kirikex offers sports betting (including cricket, football, kabaddi and other markets), live casino games, RNG slots, lottery and bingo products. Each product category is subject to its own specific rules, which are published within the relevant product section of the platform. The following general rules apply across all product types.

5.1 Cricket and Sports Betting

All sports bets are accepted subject to the odds and market conditions displayed at the time the bet is placed. kirikex reserves the right to suspend markets, limit stake sizes or refuse bets at its sole discretion, particularly in circumstances where unusual betting patterns are detected or where the integrity of a sporting event may be in question. Bets placed on events that are subsequently cancelled or abandoned will be settled in accordance with the specific rules for that sport, as published in the kirikex sports betting rules section.

5.2 In-Play Betting

Live in-play betting markets on BPL, IPL, T20 World Cup and other cricket fixtures are subject to brief suspension periods during key match events (wickets, boundaries, over changes). Bets submitted during a suspension period will be rejected automatically and no funds will be deducted. kirikex is not liable for connection delays or data feed latency that may affect a player's ability to place in-play bets.

5.3 Casino and RNG Games

All casino games available on kirikex — including slots from Pragmatic Play, NetEnt, Microgaming and Spribe, and live tables from Evolution Gaming and Ezugi — use certified random number generators or live dealing procedures that have been independently tested for fairness. Game malfunctions void all related play and stakes. kirikex is not responsible for interruptions to gameplay caused by internet connectivity issues on the player's side.

5.4 Palpable Errors

In the event of an obvious pricing or display error ("palpable error") — including but not limited to incorrect odds, incorrect jackpot display values or erroneously credited bonus amounts — kirikex reserves the right to void any bets placed or winnings generated as a result of that error and to correct the account balance accordingly. kirikex will make reasonable efforts to identify and correct such errors promptly and to notify affected players.

6. Responsible Gaming and Player Protection

kirikex is committed to promoting responsible gaming among all members in Bangladesh. We recognise that gambling can become harmful for some individuals, and we provide a range of tools and resources to help players manage their activity responsibly.

6.1 Available Player Tools

• Deposit Limits: Daily, weekly or monthly deposit caps can be set directly within account settings. Limits take effect immediately and cannot be increased for a mandatory minimum cooling-off period.
• Session Time Limits: Players can set a maximum session duration after which they will be automatically logged out.
• Reality Checks: Periodic on-screen reminders of time spent in session can be configured.
• Self-Exclusion: Temporary (minimum 6 months) or permanent self-exclusion can be activated by contacting kirikex support at any time. Self-exclusion cannot be reversed before the specified period has elapsed.

Players who believe they may have a gambling problem are encouraged to read our dedicated Responsible Gaming page and to contact our support team for immediate assistance. For more information, please also refer to our FAQ page.

7. Prohibited Conduct and Account Suspension

The following activities are strictly prohibited on kirikex. Engaging in any of the conduct listed below constitutes a material breach of these Terms and will result in immediate account suspension, permanent closure and the forfeiture of all balances and bonuses.

• Opening or operating more than one account on kirikex;
• Providing false, misleading or stolen identity information during registration or KYC;
• Using payment methods not registered in your own name;
• Depositing funds derived from illegal activity (money laundering);
• Colluding with other players in poker, live casino or any other multi-player game;
• Using automated software, bots, scripts or artificial intelligence tools to interact with any kirikex game or betting market;
• Exploiting software bugs, errors or vulnerabilities — any such exploitation must be reported to kirikex support immediately;
• Engaging in matched betting or bonus arbitrage strategies that abuse promotional terms;
• Making chargebacks or payment reversals without first attempting to resolve the matter with kirikex support;
• Threatening, harassing or abusing kirikex staff or other players via any communication channel.

7.1 Account Suspension and Closure

kirikex reserves the right to suspend or close any account at any time, with or without notice, where a breach of these Terms is suspected or confirmed. In the event of account closure due to a breach, the player will be notified via their registered email address. Any undisputed real-money balance (excluding bonus funds) held at the time of closure will be returned to the player via their registered payment method, subject to the outcome of any fraud or integrity investigation.

7.2 Dispute Resolution

Any dispute relating to a bet settlement, account balance, bonus award or account closure should be submitted to kirikex support in the first instance. The support team will acknowledge your query within 24 hours and aim to provide a resolution within five working days. kirikex's decision on all disputes is final, subject to any applicable regulatory or legal recourse available to you under Bangladesh law.

8. Limitation of Liability and Disclaimers

kirikex provides its platform on an "as available" basis. While we make every effort to ensure uninterrupted service, we cannot guarantee that the platform will be available at all times without technical interruption. kirikex is not liable for any loss — including loss of winnings — caused by:

• Planned or unplanned platform maintenance or downtime;
• Internet connectivity failures on the player's side;
• Third-party payment processor delays or failures;
• Force majeure events including natural disasters, government actions, civil unrest or any other event beyond our reasonable control;
• Unauthorised access to your account resulting from your own failure to maintain password security.

To the maximum extent permitted by applicable law, kirikex's total aggregate liability to any player in connection with their use of the platform — whether in contract, tort, negligence or otherwise — shall not exceed the total amount deposited by that player in the 12 months immediately preceding the event giving rise to the claim.

8.1 Intellectual Property

All content on the kirikex platform — including but not limited to the website design, logo, text, graphics, game interfaces and software — is the intellectual property of kirikex or its licensed content providers. You may not copy, reproduce, distribute, modify or create derivative works from any kirikex content without express written permission. Game content from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi remains the intellectual property of those respective providers.

8.2 Governing Law

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the relevant competent courts. kirikex operates as a safe and reliable platform committed to fair play and transparent operations for all Bangladesh players.

8.3 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy published on this platform, constitute the entire agreement between you and kirikex with respect to your use of the service. They supersede all prior agreements, representations and understandings, whether written or oral, relating to the same subject matter. If any provision of these Terms is found to be invalid or unenforceable by a competent authority, that provision shall be severed and the remainder of the Terms shall continue in full force and effect.